At Geology Minerals, we prioritize our customers satisfaction, and we understand that timely and accurate shipping is a crucial aspect of achieving it. That’s why we have designed our shipping policies to ensure the safe and efficient delivery of all our products.
We use reliable carriers such as DHL or FedEx. However, we are always happy to accommodate special shipping requests from customers, subject to availability. For international orders, we typically rely on the same carriers for safe delivery.
We take every measure to ensure that your products are delivered to you in excellent condition. For added protection, we package all minerals in sturdy boxes and securely wrap them in bubble wrap or other protective materials to safeguard against any loss or damage during transit. Should you receive a damaged product, please do not hesitate to contact us, and we will make it right.
Any applicable customs duties in the recipient's country/region are the buyer's responsibility. Any expenses incurred due to the buyer's delivery delays or address changes are the buyer's responsibility. If the buyer cancels the order midway or returns it for any reason, the related expenses are borne by the buyer. If you have any questions about the product, feel free to contact us anytime via contact@geologyminerals.com business email.
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